Privacy Policy

Last Updated on October 27, 2024

This Privacy Policy describes how Aeolink, Inc. ("Aeolink," "we," "our," or "us") collects, uses, and shares information in connection with your use of our websites, services, and applications (collectively, the "Services"). This Privacy Policy does not apply to information our customers may process when using our Services.

If you have any questions about this Privacy Policy or Aeolink's data collection, use, and disclosure practices, please contact us at contact@aeolink.com or call us at +1 (628) 800-7066.

1. Information We Collect

• Information You Provide

• Account Registration: When you register for an account, we may ask for your contact information, including your name, company name, address, email address, and telephone number.
• Payment Information: When you add financial information to your account, it is directed to our third-party payment processor. We do not store your financial data on our systems, but we may access and retain subscriber information through our payment processor.
• Personal Data: This includes information that identifies or can be used to identify an individual, such as names, identification numbers, location data, online identifiers, or factors specific to physical, physiological, genetic, mental, economic, cultural, or social identity.
• User Content: Our Services may allow you to publicly post content. By doing so, you agree that your profile information and the content you post may be viewed and used by others.
• Communications: If you contact us directly, we may receive additional information such as your name, email address, phone number, and the content of your message or attachments.

• Information We Collect When You Use Our Services

• Cookies and Tracking Technologies: We use cookies and similar technologies to collect information automatically, including IP addresses, browser type, ISP, referring/exit pages, operating system, date/time stamp, and clickstream data.
• Usage Data: We collect information about how you interact with our Services, such as features used, pages visited, and other usage patterns.

• Information We Receive from Third Parties

• Third-Party Accounts: If you link our Services to a third-party account, we may receive information such as authentication tokens to authorize access.

2. How We Use Information

• We use the collected information to:

• Provide, operate, and maintain our Services.
• Improve, personalize, and expand our Services.
• Analyze usage and trends to enhance user experience.
• Develop new products, services, and features.
• Communicate with you for customer support, updates, and marketing.
• Process transactions and send related information.
• Detect and prevent fraud and other illegal activities.
• Comply with legal obligations and enforce our Terms of Service.

3. How We Share Information

• We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Affiliates: Our affiliates, in which case we will require them to honor this Privacy Policy.
• Business Transfers: In connection with a merger, sale of assets, financing, or acquisition of all or a portion of our business.
• Legal Obligations: If required by law or in response to valid requests by public authorities.
• Protect Rights and Safety: To enforce our policies, protect our rights, privacy, safety, or property, and that of our users and the public.
• Consent: With your consent or at your direction.

4. Legal Basis for Processing Personal Information

• We process your personal data based on:

• Consent: You have given consent for one or more specific purposes.
• Contract: Processing is necessary for the performance of a contract with you.
• Legal Obligation: Compliance with a legal obligation.
• Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our Services, provided it doesn't override your rights.

5. Third-Party Services

Our Services may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their privacy policies before providing them with your personal information.

6. Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

8. Access and Control Over Your Information

• Access and Updates: You may access, correct, or delete your personal information by logging into your account or contacting us.
• Opt-Out of Communications: You may opt-out of receiving promotional communications by following the unsubscribe instructions provided in the emails or by contacting us directly.
• Cookies: You can control cookies through your browser settings and other tools.

9. Your Data Protection Rights

• Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict the processing of your personal information.
• Request the transfer of your personal information.
• Withdraw consent at any time where we are relying on consent to process your information.

• To exercise these rights, please contact us at contact@aeolink.com.

10. Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us to address the issue.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new "Last Updated" date.

12. International Data Transfers

Your information, including personal data, may be transferred to and maintained on servers located outside of your state or country. By using our Services, you consent to such transfers.

13. Account Deletion

We reserve the right to delete your account at any time without providing a reason. This may be done by our team or based on a court order or other legal directive. Upon initiating the deletion of your account, you will have a 14-day period to download all your files and data. After this 14-day period, your account and all associated data will be permanently deleted from our systems.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Aeolink, Inc.
San Francisco, CA, USA
Email: contact@aeolink.com
Phone: +1 (628) 800-7066